Customer first and foremost
HP TRONIC
• belongs among the leaders in the household appliances, consumer electronics, mobile phones and photographic technology market. HP TRONIC is a distributor of more than sixty world brands. HP TRONIC operates and owns 33 retail stores (as of 14 July 2008) being parts of the EURONICS network, and offers products of one of the best known leaflets offering electronic products – PROTON campaign leaflet. HP TRONIC actively does business with more than 2,000 customers in the entire Czech Republic, it cooperates successfully also with foreign buyers in the EU countries and in the countries of the Central and Eastern Europe.
• is the co-founder of the Czech network of independent dealers with the highest number of members – EURONICS (www.euronics.cz) and member of the largest European network of retail dealers called EURONICS INTERNATIONAL (www.euronics.com). The EURONICS conception is based on association of independent dealers of electrical goods making use of the combined purchasing power and marketing activities.
• owns the business name of PROTON (www.proton.cz) representing the most frequently read campaign leaflet offering electrical appliances (awareness: 73%, Source: Focus, August 2006). The products at action prices from the PROTON leaflet issued 12 times a year in approximately 60 million copies in total are offered by 600 stores throughout the Czech Republic. The first PROTON leaflet was distributed to households in June 1997.
Exclusive representation
• HP TRONIC represents exclusively the electrical appliances and consumer electronics of HYUNDAI brand in the Czech, Slovak and Polish markets, it owns GoGEN consumer electronics brand focused on young generation, and it offers GODDESS and GALLET as the brands of household and kitchen appliances. HP TRONIC represents AXPIR / ALDES in the Czech Republic, the world leader in the central vacuum cleaning systems and recuperation.
• HP TRONIC runs an Internet shop for the EURONICS company offering electrical appliances at the website www.eproton.cz. eProton.cz belongs among the most credible shops in the Czech market thanks to supporting the time-tested PROTON brand and the Customer Centre of its own.
• HP TRONIC operates a comfortable transport service for delivery of household appliances and electronics to customer homes. HDS – Home Delivery System (www.doprava-domu.cz) is used by many partner Internet shops, including eProton.cz, and by the traditional street stores.
• In the year 2007, HP TRONIC opened – as the first company in the Czech Republic – a traditional electrical store combined with Internet shop – Webshop Euronics. The small-area store makes use of the advantages of the both sales conceptions – personal approach to customers and unlimited assortment of the goods at www.eproton.cz.
Hotels in Velké Karlovice
• Since 1997, HP TRONIC has been operating three mountain hotels in Velké Karlovice in the heart of Wallachia region and Beskids mountains. The four-star Lanterna hotel with the modern relaxation centre of L-Spa, the Horal hotel with the newly opened Wellness Horal and the hotel’s Golf Club, and the Galik hotel for sports stays, training courses or social events. HP TRONIC also runs the Razula Ski Zone in this locality attractive for tourism, as well as tens of kilometres of cross-country skiing tracks.
HP TRONIC is a customer-orientated company. Great emphasis is put on satisfaction of customers and the company employees – “HP TRONIC is a company about people and for people”.